Privacy Policy Lengalia

Privacy Policy
Your data is protected by law. You will find information in the following paragraphs regarding what type of data is recorded and how it is used while you are on the Lengalia website.

I Scope of this Privacy Policy
The German version of this Privacy Policy is deemed to be the basis for using the online-service of Lengalia. Its translation into English, Spanish, French, Italian and Portuguese is provided for information purposes only. In case of contradictions, the only legally binding version of the document (which can be viewed here) is the German version.

II Accessibility of the Privacy Policy Regulations
You can access the Privacy Policy at any time on the Lengalia website.

III Declaration of Consent
By using the service offered on the Lengalia website you automatically agree to the following Privacy Policy. Your declaration of consent will be recorded by us.
You can withdraw your declaration of consent at any time via email (enter email address), however not in retrospect. Withdrawing your consent means that you may no longer use the Lengalia online service, or may no longer use it in the same capacity.

IV Security
Lengalia takes adequate security measures to protect the user's data. When you enter confidential data (e.g. passwords), we encode them by using the secure SSL technology.

V Data Collection and Use
1) Every time you access Lengalia services online
a) Data collection for internal system and statistical purposes
Each time the user accesses the Lengalia online service, data is temporarily saved and processed in a log file.
Every time the user accesses the service, the following data is saved: browser (type), browser version, IP address, operating system being used, date and time, sites called up/name of the file called up, amount of data transferred and a report whether the access was successful.
This data will only be used for statistical purposes, analysed and afterwards deleted and may also be used to improve the range of services we offer. The data is not linked to any person. This means Lengalia cannot track which user has called up which data. Data will not be used in any other way or passed on to third parties.
b) Cookies
Any time the user accesses the platform by logging in, cookies are set, which the browser temporarily saves to the hard drive. A cookie is a data unit which is applied by Lengalia and which saves various information about the user’s use of the Lengalia website. The session cookies are necessary to keep you logged into the learning platform when you move about from page to page. These cookies contain only a session ID and lose their validity after a couple of hours. Your browser determines how it deals with cookies. Generally it will delete them when they are no longer valid.
c) Piwik
This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
d) Google Inc.
This website uses the feature Remarketing for Google Analytics and Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address truncated by the last octet prior to its storage using the “_anonymizeIp()” method) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: tools.google.com/dlpage/gaoptout.

2) When booking and for registration
a) Spanish Courses/Podcast/Videos
When you book an access period we collect and save personal data necessary to create a service contract. The required data is: your entire name, your complete postal address, your email address, the course/podcast/video (or All in Flat) and access period you have booked, your desired method of payment, your username and your password. Furthermore, the e-mail-addresses of course participants, or those employed by companies, schools and institutions and are using the learning platform, will be taken.
b) Language Exchange
For registration on the Lengalia platform we ascertain and save personal data that is necessary to set up the service. This is information about the country you come from, your native language (first language), the language you want to learn, your entire name, your year of birth, your gender, your email address, your password and your username. Additionally you can add optional details about your profession and yourself that are also saved and used to create your own profile (see3 a) aa) in this section).

3) Use of the Lengalia Portal
a) Language exchange
aa) Personal Profile/ID
While using the language exchange service we create a personal profile for you which includes the data you have given us. This profile contains the following information: Your username, your native language, your age, your country and, if desired, information about your profession and a personal description of yourself. Your profile can be found and seen by other users who also use the online service. This enables all users of the language service to find suitable language exchange partners. Your email address and personal contact data will not be made public.
The information stored in your personal profile can be accessed using the profile editing tool.
You can change or permanently delete your profile information at any time. If you decide to delete the profile, you will have to create a new account if you want to make use of the language exchange again. Furthermore, every user profile is allocated an ID using a numerical code. This will be used to identify each user (e.g. when sending a contact email, the user’s ID, and not his or her name, will be saved). By using the ID, Lengalia can determine which data having been sent within the language exchange service belong to which user.
bb) Lengalia Email Service
You can use the language exchange service to contact other users of the service and to send them messages. In order to be able to offer this service we collect and use the data sent, meaning your ID and the content of your emails. The Lengalia team can view the contents of the emails. We need to do this in order to check on possible infringements of our site policy regarding content, etc.
If any of your exchange partners sends you a message, Lengalia will send you an email to your personal email address informing accordingly. Other users do not have access to your personal email address.

b) Lernportal Lengalia
aa) Profile
Using the information provided by you when you book, we create a personal profile for you. This profile contains the following information: title, first name and surname, street, postcode, town/city, country and email address. Furthermore, the e-mail-addresses of course participants, or those employed by companies, schools and institutions and are using the learning platform, will be taken. You will need your email address to log in. We use your email address to communicate with you within the framework of our contract. We use your first and last names in order to directly address you when using the learning platform. We need your address in order to fulfil our contractual duties for you. When we send you your access details and your bill via email, we include your address at the top of these documents.
You can delete your profile information at any time. If you delete your profile you will only be able to use the service again after booking a new course. The level of learning you have achieved (learning statistics) and the contents of the learning tools are set back to the beginning state and are empty again.
bb) Learning statistics
While you practice, the online trainer automatically creates statistics which record and analyse the progress of your learning.  
In your statistics we save and make use of data that is needed by other learning tools (for example “Correct mistakes“). These tools would not be useable if the data was not available. Therefore we save and use the results and progress you made practicing, in other tools like the vocabulary trainer and the Verb conjugator.
Your learning statistics are only visible to you and to the Lengalia teacher or Lengalia team responsible for you. When you book a Lengalia online language course for yourself or on behalf of another person, “teacher” means, for the purposes of this paragraph, any colleague of the Lengalia team. If you use an online course in the context of your company, a school or any other institution the teacher may be appointed by Lengalia or by your company, school, or institution respectively.
This data will remain even after deleting the profile. Lengalia only uses this data for statistical purposes (in this case in order to improve the contents of the courses offered). Your information and data will not be passed on to third parties.

c) Newsletter
By ordering the newsletter you agree to receive it via email. You declare consent to the Lengalia Newsletter. The Newsletter will be sent via E-Mail and contains information concerning new products and offerings. We will not give away your personal data which we need for sending the Newsletter, to third parties. You can cancel your subscription at any time by clicking on the corresponding link provided at the end of each email. Of course you have the possibility to order the Newsletter again at any time.

d) Tell a Friend
You can recommend Lengalia to other people, for example friends, using the “Tell a Friend” service. The person you would like to recommend Lengalia to, will be contacted by us via email, informing them about our website.
This service requires us to collect and use the email address of your friend. We will automatically send your friend an email or an instant message inviting him or her to visit our website. The email address of this third person will be deleted straight after the email is sent. Only in the case that your friend accepts the invitation, will we save details of the visit under a pseudonym. This allows us to monitor the success of our recommendation system.

e) One Exercise a Day
To be able to send you daily exercises per email we would require your email address. With your subscription to "One Exercise a Day" you will also receive mails regarding recent developments/changes, current offers and special offers from Lengalia. You can cancel your subscription at any time by clicking on the corresponding link provided at the end of each email.

4) Storage and use of your data for information and advertising purposes
Lengalia may use your anonymous data for purposes of advertising, market research or for the purpose of tailoring the Lengalia use services unless you disagree. You can at any time object to this use of your data against Lengalia.
If you book the offer by a company, school or institution is entitled Lengalia the name of the respective company, school or institution indicated as a reference and to use for this purpose the respective logo.

VI Passing on data to third parties
Lengalia is a platform for the exchange of information with other users. We do not give away any contact information without your approval. Your data will only be given to third parties for the following reasons:
1) The contribution of a third person is necessary for Lengalia to be able to provide the service as stated in the contract. This happens in the following cases:
a) to let our applications run over outsourced servers.
b) to deal with payment for Lengalia services.
In connection with these offers and business services our service providers can access your personal information, for a limited time and for business purposes only. If we use third parties to process personal information, we will protect this information so that it is used exclusively for Lengalia purposes. We cannot guarantee the use of your data by third parties in accordance with the regulations.
c) to statistical purposes
2) Lengalia is legally obliged to pass on data
On demand of authorities charged with law enforcement Lengalia may have to pass on data from the master file in an individual case for purposes of legal prosecution for the active defence of the police authorities of countries, to fulfil the statutory duties of the constitutional authorities of the countries and the federal government, Federal Intelligence Service, Military Counter-Intelligence Service or the Federal Criminal Police Office which is needed as part of its mission to respond to threats of international terrorism or for the enforcement of intellectual property rights. Data from the master file is personal data that is necessary to establish a contract between the user and Lengalia (e.g. address, name)

VII Responsibility of the user / Misuse
By exchanging personal data with other people (e.g. language exchange or with other students), you take complete responsibility for the risk of sharing the information. Please remember that any personal data that you state on your profile and in the Forum can be made public.
We are not responsible for users bypassing any privacy settings or safety measures of the internet site. You note and acknowledge that even after deleting your profile, copies of the personal data which were stated or possibly copied by other users, stay in a Cache or on activated page and might therefore still be visible afterwards.
Any unlawful collection or misuse of information that is found on the Lengalia website is in violation of the site policy and should be notified to us immediately.

VIII Review of personal data
Lengalia has the legal right to examine the profile information that the user has stated and check the emails that were sent to other users if they correspond with the established law and the Terms and Conditions of Lengalia, but is not obliged to do this. If necessary Lengalia has the legal right to delete the respective contents or to not send the emails to the other user.
Furthermore Lengalia reserves the right to randomly check emails and personal data for potential misuse. By using the Lengalia service you automatically agree to these measures.

IX Age limit for the use of Lengalia
Children under 12 years of age are not permitted to use the Lengalia website. Lengalia does not collect or ask for personal data of people under 12 years of age and does not permit them to register on the Lengalia website. No one under 12 years may publish any personal data (name, address, email address) on the Lengalia website or may send the data to Lengalia. Such a profile can be deleted in the profile area at any time.
Underage children who have not reached the age of 18 must provide proof of a parent’s or a legal guardian’s permission before giving away personal data.

X Links
Lengalia might contain links to other internet websites. We are not responsible for the private practices on other internet websites. We encourage our users to read through every privacy setting on every internet site individually before giving away any personal data.

XI Publication and amendments
We reserve the right to change our privacy policy. Amendments which are not fundamental become effective right away. Fundamental amendments become effective within 30 days of being published on the Lengalia website. If we make any changes we will make them public and mark the date when the change becomes effective at the top of the website. If we make fundamental changes to these guidelines, we will alert you here, via email, or via an announcement on your homepage. We recommend that you regularly come back to these guidelines and re-read them so that you are always completely informed about our privacy policy.

XII Privacy Policy Officer
You have the right to look into your personal data at any time and free of charge. If you have questions regarding the ascertainment and/or use of your data you can get in touch with our Privacy Policy officer. You can reach this officer at the following address:
Lengalia
Schmarjestraße 42
22767 Hamburg
Germany
By registration on the Lengalia website and confirming the Privacy Policy you agree to the utilization of your personal data as stated in this Privacy Policy document.

These instructions become effective October 1, 2013.